Why We Don't Use PayPal

At our UK-based natural cosmetics company, we pride ourselves on providing high-quality, handmade products at the best possible prices. Our commitment to transparency and value is unwavering, and we believe it’s important to explain why we have chosen not to offer PayPal as a payment option on our website.

Understanding PayPal Fees

While PayPal is a convenient and popular payment method, it comes with significant fees that can affect both businesses and customers. PayPal charges businesses a transaction fee that typically includes a percentage of the sale plus a fixed fee per transaction. As of now, the standard rate for PayPal transactions within the UK is 2.9% of the transaction amount plus a fixed fee of £0.30 per transaction.

Impact on Product Pricing

To illustrate the impact of PayPal fees on our pricing, let’s consider our popular handmade soap, which currently costs £3.99.

1. Current Price Without PayPal: £3.99

2. PayPal Fees:

• Percentage fee: 2.9% of £3.99 = £0.11571

• Fixed fee: £0.30

1. Total PayPal Fee per Soap: £0.11571 + £0.30 = £0.41571

2. New Price with PayPal Fees: £3.99 + £0.41571 = £4.40571

To ensure our prices remain simple and fair, we would likely round this amount to £4.41.

Customer Impact

By using PayPal, the price of our soap would increase by approximately 42 pence, rising from £3.99 to £4.41. While this might seem like a small amount, it represents a 10.5% increase in the cost of a single soap bar. This price hike is something we want to avoid, as our goal is to make natural, high-quality products accessible and affordable to everyone.

Commitment to Affordability and Quality

Our decision to forgo PayPal is rooted in our dedication to offering you the best value. By avoiding PayPal’s transaction fees, we can keep our prices lower and focus on what truly matters: the quality of our products. Each product is crafted with care and precision, using natural ingredients that are good for you and the environment. We believe that every penny saved from avoiding unnecessary fees can be better spent on sourcing the finest ingredients and improving our products.

Alternative Payment Methods

To accommodate our customers, we offer a variety of other secure payment methods that do not carry the same high fees as PayPal. These include major credit and debit cards, direct bank transfers, and other secure online payment options. These methods allow us to maintain our competitive pricing while still providing a safe and seamless shopping experience.

Conclusion

Our choice not to use PayPal is a deliberate decision to uphold our promise of high-quality, affordable natural cosmetics. By sidestepping the additional costs associated with PayPal, we can keep our prices low without compromising on the quality of our handmade products. We appreciate your understanding and support as we continue to bring you the best in natural beauty.

Thank you for choosing us for your natural cosmetic needs. Your satisfaction and trust are our top priorities, and we are committed to offering you the best products at the best prices.